You can call customer service on 0771-22 44 40
Press 1 for Traffic information (open around the clock)
Press 2 for customer service (open Monday to Friday between 06-20 and Saturday and Sunday between 07-19)
Rebooking in case of delay caused by Mälartåg when you bought a combined trip with several transport companies (Resplus) is available around the clock buy pressing 1.
If you have a physical impairment and need help to and from the train or when changing trains, you can book an escort.Book escort
Claims for damages
Information and contact information for you who have suffered an injury or had some of your belongings damaged during the trip.To claims for damages